PURCHASES
The present articles in the shop can be acquired from those who we have completed 18 years and who have their residence and/or address in the Countries achieved by our shipping service (see table shipments)
Emilio Cavallini Online Shop is a website turned exclusively to the final customer: they cannot therefore be acquired more than 3 equal products by article, ransom and color.
PRICES OF ARTICLES
The prices in the products pages are including the V.A.T.
COSTS AND LEADTIMES
| DESTINATION |
ORDER |
COST |
PROVIDER |
TIMESCALE DELIVERY |
| ITALY |
UP TO 50 |
5 |
DHL |
2-3 DAYS (Mon-Fri) |
| OVER 50 |
FREE |
DHL |
2-3 DAYS (Mon-Fri) |
|
ZONE A (Austria, Denmark, Finland, France, Germany, United Kingdom, Greece, Ireland, Netherlands, Portugal, Monaco, Spain, Sweden)
|
UP TO 100 |
10 |
DHL |
2-3 DAYS (Mon-Fri)
|
| OVER 100 |
FREE |
DHL |
2-3 DAYS (Mon-Fri) |
|
ZONE B (Albania, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Hungary, Lithuania, Malta, Norway, Poland, Serbia, Slovakia, Slovenia, Switzerland, Turkey, Ukraine)
|
STANDARD |
14 * |
DHL |
5 DAYS (Mon-Fri) |
|
ZONE C (Australia, China, Hong Kong, Japan, New Zeland, Saudi Arabia, South Korea, Taiwan)
|
STANDARD |
28 * |
DHL |
7 DAYS (Mon-Fri) |
|
| ZONE D (Canada, United States) |
UP TO 150 $ |
15 $ |
UPS |
15 DAYS (Mon-Fri) |
| OVER 150 $ |
FREE |
UPS |
15 DAYS (Mon-Fri) |
*The prices indicated above do not include any custom duties or taxes, they will have to be paid by the client and they will be paid straight to the courier that will deliver your order.
The countries that will have to pay such taxes are: Albania, Australia, Cina, Croazia, Hong Kong, Japan, New Zeland, Norway, Saudi Arabia, Serbia, South Korea, Switzerland, Taiwan, Turkey, Ukraine.
ACCEPTED MEANS OF PAYMENT
The means of payment accepted on the online shop Emilio Cavallini are the following ones:
| Credit Card | Immediate payment by credit card, or through PayPal. |
| Bank Transfer | Method of payment is not immediate, usually for international wire transfer takes about 4-5 working days to complete the transaction. The order will be processed after the transaction has been successfully completed.
View/Print Instruction |
SICURITY OF THE PAYMENTS
AAcquiring on this website, the financial information of the Customer (as the credit card number, the validation date, the personal data) will reach the Bank in charge of the transaction of payment through cryptographic protocol and safe procedures of PAYPAL.
Neither Stilnovo S.p.A., or other subjects will ever be able to have any access to these information.
RECORDING OF THE ORDER
Your order is recorded as soon as the payment is validated. The order is confirmed by e-mail, once carried out the availability and safety controls of the articles.
TRACEABILITY OF THE ORDER
When the order is shipped, Clients receive an E-mail from Emilio Cavallini Online Boutique specifying the tracking number and a direct link to monitor the shipment status.
The Emilio Cavallini Online Boutique declines any responsabilities for the goods once released to the courier.
CANCELLATION OR MODIFICATION OF AN ORDER
Any order already sent could not be cancelled, but could be returned.
RETURN OF ARTICLES
It is possible to return any article ordered on the Emilio Cavallini Online Boutique within 15 days from the delivery date, in its original state, packing and invoice. For this we invite you to forward the demand for return through the present form in the card of the interested order, accessible through the history of the orders.
We inform you that the shipping cost from you to us are at yours charge. We advise you to use a mail service or courier them that it allows a tracking or a return receipt. We will reimburse you the expenses in case the demand for rendered is due to an our error.
Once received the article we will provide to the reimbursement of the purchase or the substitution with another article, according to your demand.